April 26 2019 TicketCo Guide: How to buy your season ticket
On April 29, existing season ticket holders will receive an email and text message with a unique reservation link.
For those without active email addresses, a letter will be available for collection at The Killie Shop at Rugby Park.
As we are working with a new system, we are advising supporters to purchase online as this will result in a quicker and smoother purchasing experience.
New season ticket cards for 2019/20 will be available for collection at The Killie Shop approximately 72 hours after purchase.
2. Click Link in the SMS Text / Email to proceed to Payment Portal
3. Verify that your seat is correct as per you current Season Ticket Card.
a. Your seat should be highlighted in Yellow.
b. Hover over to check Row and Seat.
4. Seat Number should be displayed in SMS/Email
5. Stadium Plan Seating flows from Row closest to pitch at top to the back rows of block at bottom
6. Follow the On-Screen instructions which will lead you to the Payment Portal to complete your purchase. Please complete all questions unless not relating to yourself (please use NA)
CUSTOMERS WISHING WHO RECEIVE A RESERVATION CODE
*This will only be applicable for packages using offers - Free U16 with an Adult ticket or Moffat Family Ticket. Contact Season Ticket Hotline 0845 194 1869 for more information*
1. Open you internet browser and go to ticketco.uk
2. Click Redeem Reservation at Right Hand Side (If you’re on mobile, first click the menu icon in the top right corner)
3. Click to say you are not a robot and follow steps
4. Enter Unique Reservation Code sent via SMS Text and/or Email
5. Click Proceed to Payment
6. Follow next steps and all questions
7. Add to Wallet
For those without active email addresses, a letter will be available for collection at The Killie Shop at Rugby Park.
As we are working with a new system, we are advising supporters to purchase online as this will result in a quicker and smoother purchasing experience.
New season ticket cards for 2019/20 will be available for collection at The Killie Shop approximately 72 hours after purchase.
To redeem your Reservation with Link included in SMS/Text
1. Open Ticket SMS/Email2. Click Link in the SMS Text / Email to proceed to Payment Portal
3. Verify that your seat is correct as per you current Season Ticket Card.
a. Your seat should be highlighted in Yellow.
b. Hover over to check Row and Seat.
4. Seat Number should be displayed in SMS/Email
5. Stadium Plan Seating flows from Row closest to pitch at top to the back rows of block at bottom
6. Follow the On-Screen instructions which will lead you to the Payment Portal to complete your purchase. Please complete all questions unless not relating to yourself (please use NA)
CUSTOMERS WISHING WHO RECEIVE A RESERVATION CODE
*This will only be applicable for packages using offers - Free U16 with an Adult ticket or Moffat Family Ticket. Contact Season Ticket Hotline 0845 194 1869 for more information*
1. Open you internet browser and go to ticketco.uk
2. Click Redeem Reservation at Right Hand Side (If you’re on mobile, first click the menu icon in the top right corner)
3. Click to say you are not a robot and follow steps
4. Enter Unique Reservation Code sent via SMS Text and/or Email
5. Click Proceed to Payment
6. Follow next steps and all questions
7. Add to Wallet
